Bilan du programme communautaire EMPLOY

125 Ko par Commission européenne et François Berthet (en anglais et tel quel)

Juin 1999

FINAL REPORT

UR 1008, EMPLOY

European Multimedia Pedagogic Local support network Organisation for the social integration of unemployed Young European

ADICE

TELEMATICS APPLICATIONS PROGRAMME

(URBAN & RURAL AREAS)

Author: François Berthet, ADICE, 133 rue Michel-Ange 75016 Paris,
Tel.: +33 1 40 71 63 72 - Fax: +33 1 40 71 63 72 - email: fberthet@club-internet.fr

Date: 18 May 1999
Version number: R1.0

Table of Contents

1. Setting the Scene 42. Approach 63. Results and achievements 124. Conclusions and future plans 165. Contact details 18Appendix A 20Appendix B 51Part I: Executive Summary

UR 1008 EMPLOY

European Multimedia Pedagogic Local support network Organisation for the social integration of unemployed Young Europeans

EMPLOY TRAINEES AT NYF (IRELAND)

5 European vocational training organisations provided the environment for testing the EMPLOY training solution. This allowed validating the use of multimedia in vocational training to address the problem of social integration of unemployed young people.

This innovative solution was supported by the distance learning platform, WebTutor and smart cards to control its access.

Setting the Scene

The high unemployment rate amongst young people leaving school in Europe has become an increasing problem in the European Union. In the Information Age, "multimedia illiteracy" could generate even more unemployment and exclusion for this category of people.

However, opportunities exist to explore new ways of solving this problem.

Technology is available and getting cheaper every day, educational institutions are looking for personalised, cost-effective training solutions, young people themselves are attracted to new technologies.

The EMPLOY project aimed at addressing the problem of social integration of unemployed young people in Europe, through the use of multimedia in vocational training.

Approach

To achieve this aim, multimedia-based courses adapted to the needs of disadvantaged young people and a technical infrastructure to run them, were developed and validated at 5 vocational training institutions in Europe with more than 1300 disadvantaged young people. Multimedia was used to stimulate the trainees' interest in learning, build-up their self-confidence and also as a way of providing individualised learning tools.

Results and Achievements

Main tangible outputs of the project include multimedia-based courses for the insertion of unemployed young people and a technical infrastructure to run these courses. This infrastructure is made of multimedia PCs connected by a LAN and an Internet-based distance learning platform, WebTutor, accessed by a smart-card based system to ensure personalised, secure on-line training.

Main socio-economic benefits, are the social "well-being" and skills acquired by the young people to help them find a place in society, and eventually find a job.

The training centres have gained a valuable experience in training unemployed young people using multimedia and the technology providers a better awareness of users' needs in the field of education.

Conclusions and Plans for the Future

The assessment of the result of the training was conducted through a survey of former trainees. This survey shows that the results aimed at in EMPLOY, like increasing the skills and self-esteem of disadvantaged unemployed young people through the use of multimedia to give them a better chance on the job market, were largely reached. This paves the way for further exploration of the possibilities offered by new technologies for training special needs people in particular, and other categories of people in general.

In terms of exploitation of project results, plans are as follows:

WebTutor is being developed into a fully commercial product by Cyberion and Mediaconcept/Citcom have started marketing the product in France, other, European countries and North America being next.

The smart-card based system developed by Gemplus with Euritis is being promoted on the education market by Gemplus' VARs.

The multimedia-based courses and related best practices have been fully integrated into the curricula offered by the 5 educational institutions (IB-BZ in Stuttgart, Germany, BFI-OÖ in Linz, Austria, NYF in Dublin, Ireland, La Ligue in France and the College of West Anglia in the United Kingdom) and they are being progressively extended to their regional and/or national networks.

Contact Details

Project Name:

EMPLOY - European Multimedia Pedagogic Local support network Organisation for the social integration of unemployed Young Europeans

Research Area:

Urban and rural

Timescale:

01.01.96 - 31.12.98

Budget:

Overall cost: 3 927 249 ECU

European Commission contribution:
1 738 875ECU

Keywords:

Multimedia, unemployed young people, distance learning, smart card security, social exclusion

Key Project Participants:

GEMPLUS (FR)

MEDIACONCEPT (FR),

La Ligue de l'enseignement (FR),

IB-BZ (DE),

NORFOLK (GB),

BFI (AT),

NYF (IE)

Project Co-ordinator:

ADICE

François Berthet

Tel:+33 1 40 71 63 72

Fax:+ 33 1 40 71 63 72

E-mail: fberthet@club-internet.fr

Project URL:

http://www.arttic.com/projects/EMPLOY

http://ireland.iol.ie/~nyf/europrt/employ_tribune/index.htm

Part II: Final Report

1. Setting the Scene

The challenge

The high unemployment rate amongst young people leaving school in Europe has become an increasing problem for the European Union, some member states being affected more than others - up to 25% young people are unemployed in some of them -. The results are in the short-term strong social tensions and potential social unrest. In the long term, the risk is the already visible emergence of a new social class of poor.

Multimedia illiteracy is becoming a major risk which might generate even more unemployment. Information and communication technologies are transforming our society. The ability to use those technologies is becoming in many sectors a critical success factor both from a professional and a personal point of view. But even more, mastering them will become vital for social survival. Most young people leaving school have not learnt to use a computer for productive purposes. A new risk of social exclusion is showing its face in the form of "multimedia illiteracy". More and more young people have difficulties finding a job when they leave school because their training is not adapted to market needs as they have not learnt to use tools that are commonplace in companies.

The opportunities

However, the time seems to be ripe to address this problem because many factors are going in the right direction:

An answer

The EMPLOY project, financed jointly by the Telematics Applications Programme of the European Commission and the different European partners involved, aimed at addressing the problem of social integration of unemployed young people in Europe through the use of multimedia in vocational training.

The young people targeted in EMPLOY are between the age of 16 and 25, most of them socially disadvantaged. Some of them have left school early without a formal degree. Others have a training which is inadequate to present market demand.

To help these young people threatened by social exclusion, EMPLOY offers them the opportunity to:

thus enhancing their chances on the job market.

To achieve this aim:

The partners involved in this project were both technology providers and users:

Technology providers

Users

The users were 5 vocational training institutions in different European countries that, as validation sites, provided the environment for testing the solutions developed. Their role was to:

These organisations are:

2. Approach

Objective of the project

The EMPLOY project aimed at addressing the problem of social integration of unemployed young people in Europe, through the use of multimedia in vocational training.

The young people targeted in EMPLOY were between the age of 16 and 25, most of them socially disadvantaged. Some of them had left school early without a formal degree. Others had a training which was inadequate to current market demand.

To help those young people threatened by social exclusion, EMPLOY used the opportunity offered by multimedia technologies, which may be psychologically more easily accepted by a population reluctant to traditional educational methods.

Overall approach

The following approach was used to reach this objective:

  1. the first step (WP3 and WP4) was meant to:
  1. the objective of the second step (WP5 and WP6) was to:
  1. the third step (WP8) was meant to deploy the solution validated previously and test it in "real-life" situation by a large-scale demonstration to gather final feedback for future exploitation of results.

Pedagogical approach

EMPLOY courses concerned a wide range of unemployed young people who did not all have the same needs:

They needed to acquire basic skills such as literacy, numeracy, basic computer and social skills. One of the important issues was to help them build up their self-esteem and self-confidence in order to show them that they are able to reach learning goals and, ultimately, find a job;

They needed to bridge the gaps in their basic knowledge of arithmetics, spelling and grammar, and acquire basic professional skills like office and computer-based multimedia skills and knowledge of foreign languages, especially English

They needed to acquire advanced professional skills like advanced multimedia office skills for example or other specific skills.

All the trainees also had to acquire job search techniques adapted to their level.

Therefore three categories of trainees were identified in EMPLOY; each of them with different training needs which had to be reflected in the curriculum developed.

Multimedia was used in the EMPLOY pedagogical approach:

Technical approach

The basic multimedia infrastructure

Each site was equipped with the following basic multimedia infrastructure for running the EMPLOY courses:

Telecommunication between the different sites was handled through ISDN connections. Internet was used to exchange information through e-mail.

Basic software used on all sites included WINDOWS NT, multimedia software and telecommunication software.

The access to Web servers and especially WebTutor was controlled by a smart card-based system.

The distance learning platform

The distance learning platform aimed at making some of the EMPLOY courses accessible to trainees who had difficulty in attending the training on the main sites.

The technical choices for this platform evolved during the course of the project, to make use of the new technologies that were emerging, like the Internet. There were three steps in these choices:

  1. The first choice of a distance learning platform was TELESITE, a proprietary system that the end-users found too expensive to operate: they had to connect to a main server located in Poitiers, France, via ISDN lines and the cost of communications was considered too high;
  2. It was therefore decided to develop an Internet-based distance learning platform, EDUNET, which used an "open" standard and cost less to operate (lower cost of communication through standard telephone lines).

From a technical point of view, the EDUNET server was made of:

Users could access EDUNET through a standard multimedia PC equipped with a modem or an ISDN card for more comprehensive service, using a browser such as Navigator from Netscape or Explorer from Microsoft.

The EDUNET platform was hosted on each partner's own server or on the server of his/her Internet provider.

EDUNET had functionalities addressing the needs of the different players involved in the training process:

  1. After testing the EDUNET prototype, the vocational training institutions found its performance adequate over an Intranet, but too slow over the Internet. It was thus decided to redevelop the product with WebObjects (instead of Java) to make the performance equally adequate in both situations. Also, a series of new functionalities were developed and this new version called WebTutor is the basis for the product that is now being commercialised.

The smart card-based system

It was decided that each site would provide the trainees with a personalised smart card to:

The main added-value of this system is better management of resources, both pedagogical and financial for the vocational training centres.

From the technical point of view, the system is based on the use of the "ImagineCard" concept from GEMPLUS, which is an integrated solution for securing access to Internet services, through a strong user authentication. Implementing GPK2000 cards, performing public key cryptographic algorithms, "ImagineCard" consists in a turnkey solution on the client (end-user) side, an authentication library on the server side and a complete module to personalise the end-users' smart cards. It combines different components:

Validation and assessment

There were two validation phases and one demonstration phase in this project:

  1. the first validation phase. consisted in trying out and assessing an initial multimedia curriculum for unemployed young people as well as the supporting multimedia infrastructure, through experimental training sessions. This phase started in September 1996 ended in June 1997.
  2. the second one consisted in doing this again after some substantial improvements had been made on the feedback provided by the users during the first phase. This second verification phase started in October 1997 and was prolonged up to December 1998, to allow for full testing of the enhanced technical infrastructure with Web Tutor and the smart card system.
  3. A large-scale demonstration started in parallel, in April 1998 and continued until the end of the project (December 1998)

Validation was carried out by five users, all of them educational institutions dedicated to vocational training and / or youthwork located in different European countries - BFI-ÖO in Austria, La Ligue (LFEEP) in France, IB-BZ in Germany, NYF in Ireland and Norfolk College (now College of West Anglia) in the United Kingdom.

These organisations were chosen as validation sites as they had a solid experience with "special needs" students and an interest in using new technologies in the field of education, especially with such target groups.

The two validation phases were conducted on different sites mentioned below:

Educational institutions Initial validation site Satellite sites Number of trainees since the beginning of the project
BFI-ÖO, Austria Linz Lentia 2000 (Linz) 260
LFEEP, France La Rochelle NA 256
IB, Germany Stuttgart NA 135
NYF, Ireland Dublin (National Offices of NYF) Dublin (Pleasant Street)

Naas

Drogheda.

 72
Norfolk College, UK Norfolk Thetford

Fakenham

Sheringham

 198
Total 921

(NA: Non Applicable)

The demonstration phase can be illustrated by the following facts and figures:

Two aspects were assessed throughout the validation and demonstration phases:

The direct impact of the training - actual vs. expected acquisition of new competencies by the trainees as well as their general progress - was monitored closely by different means like portfolio work, demonstration of work done or, sometimes tests.

The contents and organisation of the training were assessed on an on-going way by:

Based on this feedback, the course content and the pedagogical approach were regularly adjusted and revised by the trainers.

These validation actions have allowed the specification and development of an enhanced version of the EMPLOY curriculum.

The indirect impact of the training - changes that occur in the trainees' situation like finding a job or being actively involved in job search - was followed-up and assessed as well, by using a "follow-up questionnaire" and conducting interviews with the former trainees, three to six months after the training ended.

426 questionnaires were sent out by the 5 sites and 178 former trainees answered it.

This corresponds to a return ratio of 41,78 %.

The questionnaire, developed in common by the five sites was available in English, German and French. Here is an overview of the survey conducted:

57,3% females and 42.7% males answered the questionnaire,

74% of them were between the age of 16 and 18,

Half of them had finished their training more than 6 months before, 34% between 3 to 6 months before, 14% of them between 1 to 3 months before.

Questions

  1. Did the training help you to:

Good to very good help
feel better about applying for a job 84%
feel better about working with other people 88%
improve your motivation to carry on with more learning 83%
improve your computer / IT skills 84%
improve your office skills (fax, telephone) 78%
improve your multimedia skills (E-mail, Internet, CD-ROM 65%

  1. Before the training, did you have any idea of the type of work you wanted to do?

68.5% said yes

Did the training give you any new ideas of the work you could do?

80% said yes

  1. Did the skills acquired during your training help you to

Good to very good help
write a CV 89%
write a letter of job application 86%
use on-line databases or CD-ROMs to find job offers 50%
use other methods to find a job (newspaper, labour office) 73%

  1. In your job what tools are you using (section to be completed only if applicable)

Communication tools (fax, telephone) come first in the list of tools used at the workplace followed by word processing and e-mail.

CAD and spreadsheets come both in fourth position.

Around 75% of the participants answered "Not applicable" when asked this question: those participants were in apprenticeship, in further vocational training or unemployed at the time they answered the questions.

Collaboration

The collaboration between the educational institutions was good from the beginning and even improved during the project:

They all intend to continue working together.

The collaboration between the technology providers and educational institutions was however much more difficult at times because of the differences in their approach, concerns and competencies.

This might come partly from the fact that the majority of "educationalists" belong to the "pragmatist" category, people who adopt technology when it is already part of the mainstream, when most technology providers are so called "innovators", people who like technology for its own sake and novelty (see G. Moore, "Crossing the chasm").

Thanks to good management of these differences, this experience allowed for some learning on both sides.

Overall, the EMPLOY approach proved sound to reach the given objectives, some lasting relationship was created between some of the partner organisations and exchange of information and views allowed for some learning.

3. Results and achievements

Objectives of the project and main outcomes

The EMPLOY project aimed at addressing the problem of social integration of unemployed young people in Europe through the use of multimedia in vocational training.

To achieve this aim, the main tasks carried out and results obtained are:

However, the non-exploitable results of the project, though they cannot be "sold", represents major socio-economic benefits for European citizens.

They include:

For the unemployed young people

For the educational institutions

For the technology providers

For all

Description of the results

  1. The Internet-based distance learning platform, WebTutor

WebTutor is an Internet-based distance learning platform, which allows the learner to access a personalised training programme with online, or offline activities monitored by a tutor.

Once connected to WebTutor, the learner has an overview of the activities to be carried out within his/her training programme in the order indicated by the trainer (colours indicate tasks done/left). He/she can plan his/her activities through the "timetable tool" and directly access course content whether off or online by clicking on the title. The time spent for each activity is computed in the statistics.

Learners and tutors can interact though different communication tools:

Such applications also allow for video-based contacts, provided the user's workstation is equipped with a camera.

Tutors can thus organise virtual meetings, send express messages to the learners or personalise their course programme by embedding complementary activities into existing programmes.

Training managers in companies or educational institutions can design curricula with their associated resources (online courses, CD-ROMs etc) and plan the corresponding activities,) using WebTutor.

Administrators can publish courses in the Web Tutor catalogue to make them available for registration and have access to statistics.

The main strengths of the product are:

Two of the partners of EMPLOY, Cyberion (for further developments and maintenance) and Mediaconcept (for commercial activities) through its mother company CITCOM have set up an agreement to get to a fully marketable product and exploit it, starting from the EMPLOY prototype.

WebTutor is currently being promoted and commercialised by Mediaconcept/CITCOM, starting with the French market. Big companies like Renault and PSA and major training organisations like CNAM and CESI have been amongst the first to experiment it on a paying basis and 10 prospects had shown interest at the end of 1998.

Cyberion and CITCOM are already working on new features of the product like new collaborative tools. Also, an authoring product called Webauthor, to create on-line course content will be developed.

The product which recently won an award ("Trophées France Télécom 1999") in the "Most innovative telecommunication product" category.

  1. The smart-card-based system that ensures secure on-line training

The EMPLOY project has assessed the need for net-users to access Web sites in a secure, personalised way. This conditional access scheme has been implemented through a card-based interface integrated in the PC and delivering an easy-to-use (plug-and-play) solution for securing Web site access through standard Web browsers.

The solution implemented in EMPLOY, called CSM Education, is based on a smart-card enabled public key infrastructure, providing an integrated and enhanced security framework for accessing Web sites and performing on-line training sessions.

It was developed jointly by GEMPLUS and Euritis, a VAR of GEMPLUS.

CSM Education is configured by an "administrator" who is in charge of managing the profile of each user. Each profile is associated with authorised vs restricted access rights for applications, files and Web sites. Only the administrator is entitled to install new software and/or CD-ROMs

Users' profiles can be modified, according to pedagogical requirements. For instance, access to a Web site can be authorised for a specific period of time, established by the trainer, corresponding to the completion of some personal work in a specific domain.

The CSM Education system is a light and "easy-to-install" equipment, for stand-alone PCs and local networks.

"CSM Education" is transparent for users who access only authorised applications and Web sites. CSM Education provides teachers and system administrators with the following functionalities:

Thanks to "CSM Education", each user, teacher, pupil or student is autonomous in his/her activities.

The main services provided by this card-based solution are:

The main added-value of this system is related to:

  1. Multimedia-based courses for unemployed young people

The courses developed by the five sites are geared at "special needs" students. They aim at introducing them to the Internet, teaching them how to do multimedia presentations and use multimedia tools in an office environment, and train them in a variety of subjects like foreign languages, logical reasoning or grammar by using off or on-line material like CD-ROMs or web-based courses. The focus is also on developing communication skills.

Multimedia is used to stimulate the trainees' interest in learning, build up their self-confidence, develop their professional skills and provide individualised learning tools.

These courses have now been fully integrated into the training offer of the partners and extended to their national or regional networks. They are being updated on an on-going basis. The partners are also able to offer other organisations services related to their experience with multimedia, like advice on installing a technical infrastructure for running multimedia courses or "training the trainers" sessions.

These new courses contribute to making the training offer of these organisations more attractive to the public bodies who finance them or private customers who use their services. This enhances their competitive position on their respective regional or national training markets.

4. Conclusions and future plans

Here is an overview of planned exploitation of EMPLOY results.

Exploitation of Web Tutor

The development of WebTutor is continuing, while the commercialisation phase is starting.

The investment involved vs turnover expected will be:

Year Investment involved Turnover expected
1999 500 KEURO for development

300 KEURO for marketing and sales
800 KEURO in all 500 KEURO
2000 300 KEURO for development and maintenance

500 KEURO for marketing and sales
800 KEURO in all 2 000 KEURO
2001: 300 KEURO for development and maintenance
800 KEURO for marketing and sales
1 100 KEURO in all 3 500 KEURO

The market addressed by the Internet-based distance learning platform, WebTutor, is large companies, training organisations and SMEs through professional bodies.

Since the end of 1998, 6 customers have been experimenting the current version of WebTutor on a paying basis, which will help future referencing of the product:

There were about 10 companies or training organisations as hot prospects at the beginning of 1999.

Overall, MEDIACONCEPT/CITCOM who is marketing the product aims at a market share of 90% in France and 10% in major European countries (Germany, Spain, Italy). WebTutor will be sold in two different ways, either through the sale of a license or through a yearly subscription based on either the number of users or the number of hours of connection.

The milestones for marketing WebTutor are as follows:

Total turnover is estimated at 600 KEURO in 1999 and more than 5000 KEURO in 2001.

Exploitation of the smart card system

The smart card-based system marketed under the name "CSM Education" platform, developed in the EMPLOY project, is now promoted through a demonstration kit delivered to a large number of Value Added Resellers of GEMPLUS, world-wide. This demonstration kit includes:

This platform is also currently implemented in France within a network of private schools and is under evaluation by the "Education Nationale".

Exploitation of multimedia-based courses

The EMPLOY multimedia-based courses for unemployed young people and related best practices have now been fully integrated into the training offer of the educational institutions who developed them and are being progressively extended to their national or regional networks and to other target populations:

The courses are being updated and adapted on an on-going basis. The partners are also able to offer other organisations services related to their experience with multimedia, like advice on installing a technical infrastructure for running multimedia courses or "training the trainers" sessions.

These new courses contribute to making the training offer of these organisations more attractive to the public bodies who finance them or private customers who use their services. This enhances their competitive position on their respective regional or national training markets.

The training centres are going to continue their collaboration around multimedia-related issues: various possibilities are being discussed at the moment for this future collaboration.

5. Contact details

Key Project Participants:

ADICE (FR)

GEMPLUS (FR)

MEDIACONCEPT (FR)

La Ligue de l'Enseignement (FR)

IB-BZ (DE)

NORFOLK (CWA) (GB)

BFI (AT)

NYF (IE)

Project Co-ordinator:

ADICE

François Berthet

Tel: +33 1 40 71 63 72

Fax: + 33 1 40 71 63 72

E-mail: fberthet@club-internet.fr

URLs Project web site:

http://www.arttic.com/projects/EMPLOY

http://ireland.iol.ie/~nyf/europrt/employ_tribune/index.htm

Appendices

Appendix A

Cover pages from all deliverables:

EMPLOY - UR 1008

Pilot sites equipped and connected
Deliverable D3.1 - Part I

Project Number UR 1008

Project Title EMPLOY

Deliverable Type (PU/LI/RP)* RP

Deliverable Number: D3.1
Contractual Date of Delivery: 1 April, 1996
Actual Date of Delivery: 1 April, 1996
Title of Deliverable: Pilot sites equipped and connected
Work-Package contributing to the Deliverable: WP03
Nature of the Deliverable: (PR/RE/SP/TO/OT)**: PR
Author(s): ADICE, La Ligue, IB, Norfolk, BFI, NYF, GEMPLUS, Mediaconcept
Christian Blanès ARTTIC (editor)
Abstract:
EMPLOY aims at proposing access to vocational training, employment opportunities and tele-services to young unemployed people through a telematics infrastructure. Five sites are currently equipped to host the young unemployed. This infrastructure will be used to conduct first training sessions and will then evolve according to user needs.

This document reports the work done to achieve these objectives by providing:

§ a description of the targeted population of the people to be trained: young unemployed and their level of qualification,

§ a description of the training to be delivered and the context in which it will be delivered,

§ a description of the trainers who will be involved in the EMPLOY project,

§ a description of the chosen infrastructure, including the first solutions to be provided by the industrial partners and the initial installations made at each site.
Keyword List:
Young unemployed; Training; Multimedia workstations; TELESITE; Smart cards

EMPLOY - UR 1008

Pilot sites equipped and connected
Deliverable D3.1 - Part II

Executive Summary

EMPLOY aims at proposing access to vocational training, employment opportunities and tele-services to young unemployed people through a telematics infrastructure. To experiment immediately this new approach, five sites are equipped at the beginning of the project to host the young unemployed. This infrastructure will be used to conduct first training sessions and will then evolve according to user needs and evaluation of the experiments.

The main objective of workpackage 3 was to set up for the first cycle of the project an infrastructure, using existing hardware and software:

on each site, a set of PCs connected together through a local network adapted to multimedia training (CD ROMs readers in particular)

access control through smart cards, at least in a first step to have people acquainted with this technique,

first training solutions available on CD ROMs.

A second objective was also to organise contacts between the different sites, compare their approach, discuss possibilities of exchange and harmonise respective activities.

To achieve these objectives, each site first gave a description of the context in which the experiments will be conducted: who will be the trainees ? for which goal ? with which training material and teachers ? This description will be very useful to define a common technical approach in the future and will facilitate exchanges between the sites. The general architecture and specific installations have been then agreed.

This document reports the work done to achieve these objectives by providing:

a description of the targeted population of the people to be trained: young unemployed with a low school level- usually just upper illiteracy,

a description of the training to be delivered and the context in which it will be delivered (selection of trainees, number of sessions, duration, follow-up, etc. and basic content),

a description of the trainers who will be involved in the EMPLOY project,

a description of the chosen infrastructure, including the first solutions to be provided by the industrial partners and the initial installations made at each site: networked multimedia PCs individually controlled by a smart card system at each site, piloted with the TELESITE system from Mediaconcept and connected through direct ISDN connections or the internet.

At this stage of the project, some incoherencies may still appear, it will be one of the objectives of workpackage 4 to reduce these incoherencies, to harmonise the work of all participants and to provide guidelines for the final infrastructure.

EMPLOY - UR 1008

Common methodology for assessment
Deliverable D2.1a - Part I

Project Number UR 1008

Project Title EMPLOY

Deliverable Type (PU/LI/RP)* RP

Deliverable Number: D2.1
Contractual Date of Delivery: 1 April, 1996
Actual Date of Delivery: 3 April, 1996
Title of Deliverable: Common methodology for assessment
Work-Package contributing to the Deliverable: WP02
Nature of the Deliverable: (PR/RE/SP/TO/OT)**: SP
Author(s): ADICE, La Ligue, IB, Norfolk, BFI, NYF, GEMPLUS, Mediaconcept
Christian Blanès ARTTIC (editor)
Abstract:

This deliverable contains the first definition of a common method for the assessment of the project results. The assessment will be used further to improve the sites and the training and prepare project exploitation.

The common methodology for assessment aims at validating the training (trainer, trainee and observer points of view) and its impact.

Validation of the training means the evaluation of the direct results achieved: which is the new knowledge acquired by the trainees? does it correspond to what was expected ?

The method to evaluate training to be used by the participants based on:

§ questionnaires,

§ meetings between trainers and trainees (+ project director),

§ involvement of observers.
Keyword List:
Young unemployed; Questionnaire; Training; Trainer; Observer

EMPLOY - UR 1008

Common methodology for assessment
Deliverable D2.1a - Part II

Executive Summary

This deliverable contains the first definition of a common method for the assessment of the project results. The assessment will be used further to improve the sites and the training and prepare project exploitation.

The common methodology for assessment aims at validating the training (trainer, trainee and observer points of view) and its impact.

Validation of the training means the evaluation of the direct results achieved: which is the new knowledge acquired by the trainees? does it correspond to what was expected ?

The general approach to be followed for the assessment of the training will be through:

§ observation of the training by the project participants (trainers);

§ regular meetings organised every two weeks between the trainers and the trainees to discuss the content the course, the difficulties met and to get a general feeling about the progresses made by the trainees. These meetings will follow a standard agenda;

§ filing questionnaires by the trainees;

§ evaluation of the course and redefinition of its content by the trainers every quarter or six-months periods;

§ filing a questionnaire 6 months and 1 year after the training and, whenever possible, interviews after analysis of the answers;

§ involvement of external observers who will follow the progress made by the trainees by participating from time to time to the meetings, who will study the questionnaires and who will be involved in the follow-up.

In order to have an external analysis of the project results, observers will be nominated by each site. These observers are selected according to each site specificities but they will all follow the common method specified in this deliverable.

Assessment of the impact is more difficult to handle but is more important for exploitation. This assessment will have two goals:

· did the situation of the trainees changed after the training ?

· what is the influence of the telematics multimedia training in the changes observed ?

To check these two aspects, a short questionnaire will be sent to the trainees six months and one year after the training. Some of the trainees will also be interviewed. Selection for interview will be made among the answers received.

Basic guidelines around this questionnaire should be on:

§ employment: did the trainee find a job ? If yes which type? If not does he/she see new possibilities and did he/she get some contacts with potential employers ?

§ social integration: did the trainee see an improvement in his/her situation ?

§ telematics multimedia impact: what kind of benefits did the trainee see from the multimedia aspect of the training ?

EMPLOY - UR 1008

Deliverable D2.1b
Update of common methodology for assessment

Project Number UR 1008

Project Title EMPLOY

Deliverable Type (PU/LI/RP)* RP

Deliverable Number: D2.1b
Contractual Date of Delivery: 31/3/97
Actual Date of Delivery: 28/3/97
Title of Deliverable: Update of common methodology for assessment
Work-Package contributing to the Deliverable: WP02
Nature of the Deliverable: (PR/RE/SP/TO/OT)**: RE
Author(s): ADICE, La Ligue, IB, BFI, Norfolk College, NYF
Claudine Debray, ARTTIC (editor)
Abstract:
Deliverable D2.1a has provided a common approach to validate training outcomes for trainees and trainers, based on questionnaires given to trainees to get information on their background, to measure their satisfaction at the end of the training about what and how they have learned. Trainers and observers have to give information about trainees' social and professional insertion after the training and also about the impact of multimedia training.

This deliverable contains the second aspect of a common methodology for assessment. It provides accurate and objective criteria that can be used for assessing the trainees' competencies. These competencies can thus be recognised outside the EMPLOY setting within national curricula and on a European level for an EMPLOY diploma. These criteria are to be used to evaluate trainees' abilities during and at the end of a given training module. Guidelines are given for assessment methods, but each EMPLOY partner is free to use them in his own way: tests, interviews, exams, etc...
Keyword List:
Unemployed young people. Common competency grids. Performance criteria. Trainees.

EMPLOY - UR 1008

Deliverable D2.1b
Update of common methodology for assessment

Executive Summary

This deliverable contains the second aspect of a common methodology for assessment. It provides accurate and objective criteria that can be used for assessing the trainees' competencies. These competencies can thus be recognised outside the EMPLOY setting within national curricula and on a European level for an EMPLOY diploma. These criteria are to be used to evaluate trainees' abilities during and at the end of a given training module. Guidelines are given for assessment methods, but each EMPLOY partner is free to use them in his own way: tests, interviews, exams, etc...

An agreement has been reached among EMPLOY partners in order to build a common competency grid which is the basis of reference for any knowledge, know-how and skill to be evaluated. Each of them is part of a competency related to a professional activity or domain. Once evaluation criteria have been agreed upon for evaluating the smallest units of competency (knowledge, know-how or skill), each EMPLOY partner is free to regroup them within competency domain in different ways, provided equivalencies can be given for the future EMPLOY tracking system.

EMPLOY - UR 1008

Observer Training Workshop
Deliverable D2.2 - Part I

Project Number UR 1008

Project Title EMPLOY

Deliverable Type (PU/LI/RP)* RP

Deliverable Number: D2.2
Contractual Date of Delivery: 1 April, 1996
Actual Date of Delivery: 3 April, 1996
Title of Deliverable: Observer Training Workshop
Work-Package contributing to the Deliverable: WP02
Nature of the Deliverable: (PR/RE/SP/TO/OT)**: OT
Author(s): ADICE, La Ligue, IB, Norfolk, BFI, NYF, GEMPLUS, Mediaconcept
Christian Blanès ARTTIC (editor)
Abstract:

Deliverable D2.2 is made of presentations to be used to introduce the EMPLOY project to the observers who will be involved in the internal assessment of the project. It also contains information on what is expected from them.

The presentations are made as follollow:

introduction to EMPLOY and its context (same for all sites)

introduction to the pedagogical approach (adapted by each site)

presentation of the infrastructure (site infrastructure)

presentation of the role and expected contribution of the observers (adapted by each site and the profile of the observers)

discussion on how the assessment will be performed.
Keyword List:
Young unemployed; Training; Trainer; Observer

EMPLOY - UR 1008

Observer Training Workshop
Deliverable D2.2 - Part II

Executive Summary

Deliverable D2.2 is made of presentations to be used to introduce the EMPLOY project to the observers who will be involved in the internal assessment of the project. It also contains information on what is expected from them (see also deliverable D2.1).

The presentations are made with the following agenda:

introduction to EMPLOY and its context (same for all sites)

introduction to the pedagogical approach (adapted by each site)

presentation of the infrastructure (site infrastructure)

presentation of the role and expected contribution of the observers (adapted by each site and the profile of the observers)

discussion on how the assessment will be performed.

The training material to be used is as follows:

presentation of the project, its objectives, its expected results and its general approach

introduction to the Telematics context;

presentation of the pedagogical approach (to be adapted on the basis of La Rochelle material);

presentation of the sites: resources and how to use them (done by walking around each site);

presentation of material available: CD ROM, on line, ... (presentation of the Mediaconcept multimedia training material);

what is expected from the observers (discussion based on the assessment techniques described in deliverable 2.1).

This material will be partially reused for the training of the trainers to be involved in EMPLOY.




EMPLOY - UR 1008

Users' Needs
Deliverable D4.1a

Project Number UR 1008

Project Title EMPLOY

Deliverable Type (PU/LI/RP)* RP

Deliverable Number: D4.1a
Contractual Date of Delivery: 30 September, 1996
Actual Date of Delivery: 6 November, 1996
Title of Deliverable: Users' needs
Work-Package contributing to the Deliverable: WP04
Nature of the Deliverable: (PR/RE/SP/TO/OT)**: RE
Author(s): ADICE, La Ligue, IB, BFI, Norfolk College, NYF, Mediaconcept
Claudine Debray, ARTTIC (editor)
Abstract:
This deliverable provides an initial understanding of the users' needs (unemployed young people) through the experimental training sessions conducted on the five EMPLOY sites at La Ligue in France, IB-BBZ in Germany, BFI in Austria, Norfolk College in the U.K. and NYF in Ireland.

The purpose of these experimental training sessions is:

· to gain experience in handling multimedia technology,

· to improve the content and the methodology of the training,

· to test the multimedia hardware and software which have been installed.

These experiments will also allow the sharing of results and transfer of experience from one site to another. This is particularly useful, as some sites are more familiar than others with using computers and multimedia for teaching.

Most of these targets have been reached and a body of valuable and documented knowledge and experience is being accumulated that can be used in the dissemination phase.
Keyword List:
Users' needs; pilot sites; experimental training sessions; multimedia; communication

EMPLOY - UR 1008

Users' Needs
Deliverable D4.1a

Executive Summary

This deliverable provides an initial understanding of the users' needs (unemployed young people) through the experimental training sessions conducted on the five EMPLOY sites at La Ligue in France, IB-BBZ in Germany, BFI in Austria, Norfolk College in the U.K. and NYF in Ireland.

The purpose of these experimental training sessions is:

· to gain experience in handling multimedia technology,

· to improve the content and the methodology of the training,

· to test the multimedia hardware and software which have been installed.

These experiments will also allow the sharing of results and transfer of experience from one site to another. This is particularly useful, as some sites are more familiar than others with using computers and multimedia for teaching.

Most of these targets have been reached and a body of valuable and documented knowledge and experience is being accumulated that can be used in the dissemination phase.

EMPLOY - UR 1008

Deliverable D4.1b: Refinement of users' needs

Project Number UR 1008

Project Title EMPLOY

Deliverable Type (PU/LI/RP)* RP

Deliverable Number: D4.1b
Contractual Date of Delivery: 31/1/97
Actual Date of Delivery: 31/1/97
Title of Deliverable: Refinement of Users' needs
Work-Package contributing to the Deliverable: WP04
Nature of the Deliverable: (PR/RE/SP/TO/OT)**: RE
Author(s): ADICE, La Ligue, IB, BFI, Norfolk College, NYF
Claudine Debray, ARTTIC (editor)
Abstract:
This is the second part of deliverable D4.1 which consists in:

· D4.1a: results and lessons learnt from the experimental training sessions,

· D4.1b: refinement of users' needs.

This document aims at:

· characterising the EMPLOY target population by dividing it in 3 different categories,

· giving information on how the trainees are selected,

· defining the specific needs of each category of trainees,

· explaining how training with multimedia improves the trainees' learning process and therefore adds value compared to "traditional" methods, thus giving EMPLOY trainees a better chance on the job market,

· defining a common approach for assessing the trainees' competencies in order to track their progress (common competency grid).
Keyword List:
Target population, selection, users' needs, use of multimedia, common competency grid

EMPLOY - UR 1008

Deliverable D4.1b: Refinement of users' needs

Executive Summary

This second part of deliverable D4.1, D41.b, builds on lessons learnt from the experimental training sessions conducted on the five sites (D4.1a). It aims at:

· refining the needs of the EMPLOY target population (unemployed young people): for this pupose, threee categories of trainees have been defined and the needs pertaining to each category clarified,

· explaining how these needs are answered by the different training modules,

· defining a common approach for assessing the trainees' competencies at the beginning and at the end of each training module in order to track their progress (common competency grid).

It also gives additional information on:

· how the trainees are selected in each country,

· how multimedia contributes to improving the learning process of young people with learning difficulties.

EMPLOY - UR 1008

Deliverable D2.3: Synthesis of findings

Project Number UR 1008

Project Title EMPLOY

Deliverable Type (PU/LI/RP)* PU

Deliverable Number: D2.3
Contractual Date of Delivery: 30/5/97
Actual Date of Delivery: 29/5/97
Title of Deliverable: Synthesis of findings
Work-Package contributing
to the Deliverable: WP02
Nature of the Deliverable
(PR/RE/SP/TO/OT)**: RE, OT
Author(s): ADICE, La Ligue, IB-BZ, Norfolk, BFI, NYF, GEMPLUS, MEDIACONCEPT

Claudine Debray, ARTTIC (editor)
Abstract:

This deliverable aims at promoting the EMPLOY project and presenting it to the general public, using various media:

· a report on the objectives of the project, its pedagogical and technical approach, a presentation of the five EMPLOY sites and of the partners involved,

· a videocassette on the project, with interviews of EMPLOY trainers and trainees,

· as an example, a booklet presenting EMPLOY courses at BFI, Austria,

· An EMPLOY WEB site is also available and provides information on the project in electronic form at the following address: http://www.arttic.com/projects/employ
Keyword List:

social integration; multimedia; unemployed young people; smart cards;EDUNET; distance learning.

EMPLOY - UR 1008

Deliverable D2.3: Synthesis of findings

Executive Summary

This deliverable aims at promoting the EMPLOY project, and presenting it to the general public, using various media:

· a report on the objectives of the project, its pedagogical and technical approach, a presentation of the five EMPLOY sites and of the partners involved,

· a videocassette on the project, with interviews of EMPLOY trainers and trainees,

· as an example, a booklet presenting EMPLOY courses at BFI, Austria,

An EMPLOY WEB site is also available and provides information on the project in electronic form at the following address: http://www.arttic.com/projects/employ

The report includes four parts:

· the first part presents the project background and objectives. The project aims at helping the social integration of unemployed young people in Europe through the use of multimedia in vocational training;

· the second part presents both the pedagogical approach of EMPLOY based on the trainees' needs and the technical infrastructure supporting the training:

- the pedagogical approach is focused on the acquisition of a skills ranging from basic skills like literacy and numeracy to more advanced professional skills like multimedia office skills. The training methodology is adapted to each category of trainees and includes a combination of instruction by the trainers and multimedia-based training both off and on-line.

- the EMPLOY training infrastructure consists of individual multimedia workstations connected by a LAN and linked to the EDUNET distance learning platform and other Internet servers by ISDN lines. Videoconferencing facilities are also available. The trainees' access to EDUNET and payment of the training services is ensured by smart cards;

· the third part presents each EMPLOY pilot site where the EMPLOY training approach is being conceived and implemented before being extended to other sites. Each of these sites is a vocational training institute located in a different European country:

- Norfolk College in the United Kingdom,

- IB-BZ in Germany,

- La Ligue FOL 17 in France,

- BFI Oberösterreich in Austria,

- NYF in Ireland.

· the fourth part presents each partner involved in the project and his role:

- ADICE, a French association for the promotion of communication and information in the field of education and training, the leader of the project,

- the five vocational training institutes mentioned above,

- GEMPLUS, the world leader of the smart card industry,

- MEDIACONCEPT, a subsidiary of France Telecom, specialised in the publication and distribution of multimedia educational applications.

EMPLOY - UR 1008

Deliverable D5.1b : EMPLOY technical specifications

Project Number UR 1008

Project Title EMPLOY

Deliverable Type (PU/LI/RP)* RP

Deliverable Number: D5.1b
Contractual Date of Delivery: 30/6/97
Actual Date of Delivery: 31/7/97
Title of Deliverable: EMPLOY Technical specifications
Work-Package contributing
to the Deliverable: WP05
Nature of the Deliverable
(PR/RE/SP/TO/OT)**: RE, SP
Author(s): GEMPLUS, CYBERION

Claudine Debray, ARTTIC (editor)
Abstract:

This deliverable provides the specifications for the enhanced EMPLOY training infrastructure which includes:

· EDUNET, the Internet-based distance learning platform developed by CYBERION, a subcontractor of MEDIACONCEPT,

· the smart card system controlling access to EDUNET and other Internet servers, developed by GEMPLUS.
Keyword List:

Distance learning, EDUNET functions, EDUNET services, Internet, Intranet HTTP server, SGDB server, Web, browser, Plugin, CGI, strong authentication, smart cards, Client/Server

EMPLOY - UR 1008

Deliverable D5.1b : EMPLOY technical specifications

Executive Summary

This deliverable provides the specifications for the enhanced EMPLOY training infrastructure which includes:

· EDUNET, the Internet-based distance learning platform developed by CYBERION, a subcontractor of MEDIACONCEPT,

· the smart card system, controlling access to EDUNET and other Internet servers, developed by GEMPLUS.

EDUNET is a pedagogical resource server which enables EMPLOY trainees to access distance learning services through multimedia PCs or workstations linked to the Internet (or an Intranet) via a standard telephone line for basic services or an ISDN high debit line for more comprehensive services.

The EMPLOY smart card system is meant to:

· identify the trainees through a portable personal device,

· secure the access to Web severs used for training, especially EDUNET, through a strong Authentication Solution, thus allowing to monitor the use of available training courses and to implement a pre-paid system for managing users' rights.

This system offers functionalities to authenticate a card holder through Internet. This Authentication Solution contains a complete client-server software solution to perform a Web authentication with a cryptographic smart card.

EMPLOY - UR 1008

Deliverable D6.1a: EMPLOY packaged training courses

Project Number UR 1008

Project Title EMPLOY

Deliverable Type (PU/LI/RP)* RP

Deliverable Number: D6.1 a
Contractual Date of Delivery: 1/11/97
Actual Date of Delivery: 29/10/97
Title of Deliverable: EMPLOY packaged training courses
Work-Package contributing to the Deliverable: WP05 and WP06
Nature of the Deliverable: (PR/RE/SP/TO/OT)**: RE
Author(s): ADICE, La Ligue, IB, BFI, Norfolk College, NYF
Jean-Pierre Berthet, ADICE; Claudine Debray, ARTTIC (editors)
Abstract:
This deliverable consists in presenting:

· the EMPLOY curriculum,

· the pedagogical approach implemented,

· the EMPLOY training course catalogue,

· an analysis of the tools used in the courses.

It also includes in annex:

· a description for each site of the training courses delivered with the main characteristics for each course,

· a common EMPLOY software list including a short description of contents and pedagogical value of each tool,

· a questionnaire specifying the implementation of the EMPLOY pedagogical approach for each site.

The courses and the tools described in this deliverable are the one implemented after the first verification phase of the project (April 1996 to June 1997). Both are however constantly updated to be in line with market standards.
Keyword List: Unemployed young people, curriculum, training courses, pedagogical approach, common software list

EMPLOY - UR 1008

Deliverable D6.1a: EMPLOY packaged training courses

Executive Summary

This deliverable consists in presenting:

· the EMPLOY curriculum,

· the pedagogical approach implemented

· the EMPLOY training course catalogue,

· an analysis of the tools used in the courses

The EMPLOY curriculum and training course catalogue address the three categories of users identified:

· socially excluded young people,

· young people leaving school early without any qualification,

· young people having an inadequate professional training preventing them from finding a job.

The pedagogical approach, based on the use of multimedia, is a combination of training activities (lectures, individual work, team work, project work ...) implemented within the different courses.

This deliverable also includes in annex:

· a description for each site of the training courses implemented with the main characteristics for each course like prerequisite, content of module, evaluation criteria, method of assessment...

· a common EMPLOY software list including a short description of contents and pedagogical evaluation of each tool,

· a questionnaire specifying the implementation of the EMPLOY pedagogical approach for each site.

EMPLOY - UR 1008

Deliverable D6.1b : EMPLOY hardware and software infrastructure description

Project Number UR 1008

Project Title EMPLOY

Deliverable Type (PU/LI/RP)* RP

Deliverable Number: D6.1b
Contractual Date of Delivery: 31/11/97
Actual Date of Delivery: 5/12/97
Title of Deliverable: EMPLOY hardware and software infrastructure description
Work-Package contributing
to the Deliverable: WP06
Nature of the Deliverable
(PR/RE/SP/TO/OT)**: RE, TO
Author(s): ADICE, LA LIGUE, CYBERION

Jean-Pierre Berthet, ADICE (editor)
Abstract:

This deliverable provides the EMPLOY hardware and software infrastructure description and a first assessment by one of the pedagogical partner. It includes :

· EDUNET1 infrastructure description

· EDUNET installation and verification in La Rochelle

This deliverable does not include the smart card system infrastructure description. This system has been delivered by GEMPLUS to CYBERION and installed but not yet tested. This will be done shortly and results included in deliverable D6.1c
Keyword List:

Distance learning, EDUNET functions, EDUNET services, Internet, Intranet HTTP server, SGDB server, Web, browser, Client/Server

EMPLOY - UR 1008

Deliverable D6.1b : EMPLOY hardware and software infrastructure description

Executive Summary

This deliverable provides the EMPLOY hardware and software infrastructure description and a first assessment by one of the pedagogical partner. It includes :

· EDUNET infrastructure description

· EDUNET installation and verification in La Rochelle

EDUNET, is a pedagogical resource server which enables EMPLOY trainees to access distance learning services through multimedia PCs or workstations linked to the Internet (or an Intranet) via a standard telephone line for basic services or an ISDN high debit line for more comprehensive services. This deliverable describes EDUNET implemented services, functions and tools.

A first installation at la Rochelle has been made by CYBERION, a subcontractor of MEDIACONCEPT, responsible of EDUNET development.

La LIGUE has verified EDUNET conformity to specifications and provided an assessment which include recommendations for improvements.

This deliverable does not include the smart card system infrastructure description. This system has been delivered by GEMPLUS to CYBERION and installed but not yet tested. This will be done shortly and results included in deliverable D6.1c

EMPLOY - UR 1008

Deliverable D6.1c: Demonstration at each site, including report on installation (part 1)

Project Number UR 1008

Project Title EMPLOY

Deliverable Type (PU/LI/RP)* RP

Deliverable Number: D6.1c
Contractual Date of Delivery:
Actual Date of Delivery: 10/06/1998
Title of Deliverable: Demonstration at each site, including report on installation (part 1)
Work-Package contributing to the Deliverable: WP06
Nature of the Deliverable: (PR/RE/SP/TO/OT)**: RE
Author(s): ADICE, IB, BFI, Norfolk College, NYF
Jean-Pierre Berthet, ADICE;
Abstract: This deliverable consists in checking the EMPLOY technical infrastructure at each of the pedagogical site:

· WebTutor, the Internet-based distance learning platform developed by CYBERION

· The Smart card system, controlling access to WebTutor, developed by EURITIS for GEMPLUS.

Divided into two parts, this deliverable will report on the demonstration and installation of these two components. Part 1 will focus mainly on the status of technical development, installation protocols and demonstration at English speaking sites. Part 2 will focus on the remaining installation at the German speaking sites and a final synthesis of this step.
Keyword List: Distance learning, WebTutor functions, Smart cards, card mapping, authentication, Internet, Intranet, HTTP server, Web, browser, Client/Server, installation protocols

EMPLOY - UR 1008

Deliverable D6.1c: Demonstration at each site, including report on installation (part 1)

Executive Summary

This deliverable consists in checking the EMPLOY technical infrastructure at each of the pedagogical sites. The two components to be implemented in this step are:

· WebTutor, the Internet-based distance learning platform developed by CYBERION for MEDIACONCEPT,

· The smart card system, controlling access to WebTutor, developed by EURITIS for GEMPLUS.

Mainly because the different language versions (French, English and German) were not available at the same period, it was decided to divide this deliverable in two parts :

Part 1:

· Status of development and integration of the two components,

· WebTutor and smart card installation protocols,

· Demonstration of the English version of WebTutor and of the smart card system at Norfolk College, the new pilot site,

· Demonstration of WebTutor at NYF,

· Installation report from the sites,

· In annex, a complete description of WebTutor functions compared to specifications proposed in deliverable d5.1b is given

Part 2:

· Demonstration of WebTutor at IB and BFI

· Demonstration of Smart card at IB, BFI and NYF

· Installation reports from the sites

· Synthesis of demonstrations and installations

EMPLOY - UR 1008

Deliverable D6.1c: Demonstration at each site, including report on installation (part 2)

Project Number UR 1008

Project Title EMPLOY

Deliverable Type (PU/LI/RP)* RP

Deliverable Number: D6.1c
Contractual Date of Delivery: 15/1/98
Actual Date of Delivery: 14/12/1998
Title of Deliverable: Demonstration at each site, including report on installation (part 2)
Work-Package contributing to the Deliverable: WP06
Nature of the Deliverable: (PR/RE/SP/TO/OT)**: RE
Author(s): ADICE, IB, BFI, Norfolk College, NYF
Jean-Pierre Berthet, ADICE;
Abstract: This deliverable consists in checking the EMPLOY technical infrastructure at each of the pedagogical sites:

· WebTutor, the Internet-based distance learning platform developed by CYBERION,

· The Smart card system, controlling access to WebTutor, developed by EURITIS for GEMPLUS.

Divided into two parts, this deliverable reports on the demonstration and installation of these two components. Part 1, sent in June 1998, focuses mainly on the status of the technical development, installation protocols and demonstration at English-speaking sites.

Part 2 focuses on the remaining installation at the German-speaking sites and gives a final synthesis of this step.
Keyword List: Distance learning, WebTutor functions, Smart cards, card mapping, authentication, Internet, Intranet, HTTP server, Web, browser, Client/Server, installation protocols

EMPLOY - UR 1008

Deliverable D6.1c: Demonstration at each site, including report on installation (part 2)

Executive Summary

This deliverable consists in checking the EMPLOY technical infrastructure at each of the pedagogical sites. The two components to be implemented in this step are:

· WebTutor, the Internet-based distance learning platform developed by CYBERION for MEDIACONCEPT,

· The smart card system, controlling access to WebTutor, developed by EURITIS for GEMPLUS.

Mainly because the different language versions (French, English and German) were not available at the same period, it was decided to divide this deliverable in two parts:

Part 1: (June 1998)

· Status of development and integration of the two components,

· WebTutor and smart card installation protocols,

· Demonstration of the English version of WebTutor and of the smart card system at Norfolk College, the new pilot site,

· Demonstration of WebTutor at NYF,

· Installation report from the sites,

· In annex, a complete description of WebTutor functions compared to specifications proposed in deliverable d5.1b is given.

Part 2:

· Demonstration of WebTutor at IB and BFI,

· Demonstration of Smart card at IB, BFI and NYF,

· Installation reports from the sites,

· Synthesis of demonstrations and installations.

EMPLOY - UR 1008

Deliverable D7.1: Recommendations for the demonstration phase

Project Number UR 1008

Project Title EMPLOY

Deliverable Type (PU/LI/RP)* RP

Deliverable Number: D7.1
Contractual Date of Delivery: 30/04/98
Actual Date of Delivery: 5/05/98 (1st version)

23/06/98 (2nd version)
Title of Deliverable: Recommendation for the demonstration phase
Work-Package contributing to the Deliverable: WP07
Nature of the Deliverable: (PR/RE/SP/TO/OT)**: RE
Author(s): ADICE, IB, BFI, Norfolk College, NYF, La Ligue
Jean-Pierre Berthet, ADICE
Abstract:

This deliverable consists in a report recommending the next steps for the EMPLOY project, taking into account the result of the verification phases (experimentation) before going into the demonstration phase.

This report includes:

· An overview of the methodology given to help the pedagogical sites define, the results they expect from the demonstration phase that will be measured and analysed,

· The synthesis of the sites' objectives and scenarios for the demonstration phase,

· Detailed information of each site's contribution in annex.
Keyword List: Demonstration, new sites, WebTutor, transferred courses, assessment of trainees, assistance to sites, key indicators

EMPLOY - UR 1008

Deliverable D7.1: Recommendations for the demonstration phase

Executive Summary

This deliverable consists in a report recommending the next steps for the EMPLOY project, taking into account the result of the verification phases (experimentation) before going into the demonstration phase.

This report includes :

· An overview of the methodology given to help the pedagogical sites define, the results they expect from the demonstration phase that will be measured and analysed,

· The synthesis of the sites' objectives and scenarios for the demonstration phase,

· Detailed information of each site's contribution in annex.

The proposed methodology provides guidelines to define :

1. the indicators that will be measured during the demonstration phase,

2. the scenario that will be implemented : where, when and how the demonstration will take place and who will participate,

3. the results that will come out of the demonstration phase.

The synthesis of the sites' contribution shows that:

· 24 sites will participate in the demonstration phase.

· More than 185 computers will be used by around 310 new trainees and more than 23 trainers.

· At least 20 courses of the EMPLOY curriculum will be transferred to new sites.

EMPLOY - UR 1008

Deliverable D8.1: Demonstration report

Project Number UR 1008

Project Title EMPLOY

Deliverable Type (PU/LI/RP)* RP

Deliverable Number: D8.1
Contractual Date of Delivery: 31/12/98
Actual Date of Delivery: 31/12/98
Title of Deliverable: Demonstration report
Work-Package contributing to the Deliverable: WP08
Nature of the Deliverable: (PR/RE/SP/TO/OT)**: RE
Author(s): ADICE, La Ligue, IB, BFI, Norfolk College, NYF
Jean-Pierre Berthet, ADICE
Abstract:

Deliverable D8.1 consists in a synthesis of the demonstration phase conducted from June 1998 to December 1998 by all the five pedagogical sites - Norfolk, La Ligue, IB, BFI and NYF.

This report includes :

· The methodology followed to measure and gather information and indicators from the demonstration,

· A synthesis of the pedagogical sites demonstration report

· A synthesis of the assessment of the impact of the training (from results of the answers of the follow up questionnaire

· Each site demonstration report in annex
Keyword List: Demonstration, new sites, WebTutor, transferred courses, assessment of impact, training of trainers, success factors, results

EMPLOY - UR 1008

Deliverable D8.1: Demonstration report

Executive Summary

Deliverable D8.1 consists in a synthesis of the demonstration phase conducted from June 1998 to December 1998 by all the five pedagogical sites - Norfolk, La Ligue, IB, BFI and NYF.

This report includes :

· The methodology followed to measure and gather information and indicators from the demonstration

· A synthesis of the pedagogical sites demonstration report

· A synthesis of the assessment of the impact of the training (from results of the answers of the follow-up-questionnaire

· Each site's demonstration report in annex

The synthesis of sites contribution shows that :

· 21 sites were involved in the demonstration phase, 205 computers were used by 427 trainees who followed 40 EMPLOY courses

· 40 new trainers were trained

The synthesis of the assessment of the impact of the training shows that :

· 178 former trainees answered the follow-up-questionnaire

· there was a very high satisfaction rate of the former trainees

EMPLOY - UR 1008

Deliverable D2.4: Exploitation Plan Report

Project Number UR 1008
Project Title EMPLOY
Deliverable Type (PU/LI/RP)* RP

Deliverable Number: D2.4
Contractual Date of Delivery: 31/12/98
Actual Date of Delivery: 18/05/99
Title of Deliverable: Exploitation Plan Report
Work-Package contributing to the Deliverable: WP02
Nature of the Deliverable: (PR/RE/SP/TO/OT)**: RE
Author(s): MEDIACONCEPT, GEMPLUS, IB, BFI, NYF, LFEEP, CWA

Abstract:

This deliverable outlines the exploitation intentions and strategy for the different results of the EMPLOY project.

Three main results can be exploited, the first two being in the commercial or pre-commercial stage; the third one will be exploited internally. They include:

1. Web Tutor, the web-based distance learning platform developed by CYBERION and commercialised by MEDIACONCEPT/CITCOM,

2. The smart card system that ensures secure on-line information and training developed and commercialised by GEMPLUS with one of its VARs, EURITIS,

3. The multimedia-based training packages addressing the needs of unemployed young people developed by vocational training institutions in 5 European countries: LFEEP in France, IB in Germany, BFI in Austria, CWA in the United Kingdom and NYF in Ireland.
This deliverable consists in three parts

§ An executive summary,

§ the Exploitation Plan proper,

§ the Technology Implementation Plan in annex.
Keyword List: web-based distance learning, smart card-based access, multimedia-based training

Appendix B

Project Consortium

Contact address for the Project:

Name: François Berthet

Company: ADICE

Street: rue Michel-Ange

City: Paris

Country: France

Telephone: +33 1 40 71 63 72

Fax: +33 1 40 71 63 72

E-mail: fberthet@club-internet.fr

http://www.arttic.com/projects/EMPLOY

http://ireland.iol.ie/~nyf/europrt/employ_tribune/index.htm

The Project (EMPLOY, European Multimedia Pedagogic Local support network Organisation for the social integration of unemployed Young Europeans) has been supported by the European Commission under the auspices of the TELEMATICS APPLICATIONS Programme.

Further information on the TELEMATICS APPLICATIONS Programme:

You can obtain more information on the projects of the TELEMATICS APPLICATIONS Programme from:

European Commission, DG XIII, C/1

TELEMATIC APPLICATIONS Programme Information desk

Rue de la Loi 200 - BU 29 - 04/05

B - 1049 Brussels

Fax: +32 2 295 23 54

E-mail: telematics@dg13.cec.be

Or on the TELEMATICS APPLICATIONS Programmes' homepage:

http://www.echo.lu/telematics

http://www.education.gouv.fr/action/theme/educ/employ.htm